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Edited by: 19/Aug/2022

This policy of personal data handling determines the procedure of personal data handling and measures to provide security of personal data, undertaken by “Love.ru” LLC (Primary state registration number - 1085903004110) (hereinafter – the “Operator”). This document is made in accordance with the requirements of the Federal law 152-FZ, dated 27 July 2006, “On personal data” (hereinafter – the Law on personal data).


    1. This Policy uses the following terms:

      Personal data - any information relating directly or indirectly to a specific or identifiable individual (personal data subject);

      The processing of personal data - any action (operation) or set of actions (operations), performed with or without the use of automated systems with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, removal, destruction of personal data;

      Automated processing of personal data - processing of personal data by using computer technology;

      Dissemination of personal data - actions intended to disclose personal data to an indefinite number of persons;

      Provision of personal data - actions to disclose personal data to a certain person or a certain group of people;

      Blocking of personal data - temporary suspension of personal data processing (except when processing is necessary to clarify personal information);

      Destruction of personal data - actions, which result in the impossibility to restore the content of personal data in the information system of personal data and (or) as a result of which the material media of personal data is destroyed;

      De-identification of personal data - actions that make it impossible, without the use of additional information, to determine what personal data belongs to a particular subject of personal data;

      Information system of personal data is a set of personal information contained in databases of personal data and information technology and technical means ensuring its processing;

      The subject of personal data is a physical person to whom personal data directly or indirectly relates.

      1. Other terms not reflected in this Policy have the meaning according to the current legislation, in particular in accordance with the Federal Law 152-FZ, dated 27 July 2006, “On personal data”.

    2. Using the Znakomstva.ru Services, you agree that:

      1. You have read the terms of this Policy in its entirety before you start using the Service.

      2. Processing of Information is necessary for fulfillment of contractual obligations of the Operator to you within the limits of the User agreement of use of the Service, including maintenance of operation of the Service. When you start using the Service in any form, it means that you accept all the terms of this Policy in full without any exceptions or limitations on your part.

      3. The Policy may be changed by the Operator without special notification and without any compensation payment in connection with it. The new version of the Policy enters into force at the moment of its posting on the website located in the domain address https://znakomstva.ru/agreement/privacy, unless otherwise stated in the new version of the Policy.

    3. If you do not agree to the terms of this Policy, do not start or immediately stop any use of the Service.

    4. By accepting the terms of this Policy, you consent to the Operator's processing of Information for the purposes provided for in this Policy.

    5. This Policy has been developed and is used in accordance with the Znakomstva.ru Service User Agreement. In case of any contradictions between this Policy and other documents of the Operator, this terms of Policy shall be applied.

    6. When processing Information, the Operator is guided by Federal Law 152-FZ, Federal Law 149-FZ and other applicable Russian legislation.

  2. Principles of personal data processing

    1. The processing of personal data must be conducted in a lawful and fair manner.

    2. Processing of personal data shall be restricted to achieving specific, predetermined and legitimate purposes. Processing of personal data that is incompatible with the purposes of personal data collection shall not be permitted.

    3. Databases containing personal data whose processing is incompatible with one another can not be combined.

    4. Only personal data that corresponds to the purposes for which it is processed may be handled.

    5. The content and volume of processed personal data must be consistent with the stated processing purposes. Processed personal data must not be excessive in relation to the stated purposes of its processing.

    6. When processing personal data, the accuracy of personal data, its sufficiency and, if necessary, relevance in relation to the purpose of personal data processing must be ensured. The operator is obliged to take necessary measures or ensure that they are taken to remove or clarify incomplete or inaccurate data.

    7. Personal data shall be stored in a form that allows identification of the subject of personal data, no longer than required by the purposes of personal data processing, unless the period of storage of personal data is established by federal law, the contract, a party of which, a beneficiary or guarantor under which the subject of personal data is. Processed personal data shall be destroyed or depersonalized upon attainment of processing objectives or if it is no longer necessary for attaining such objectives, except as otherwise provided by federal law.

  3. Content of the Information that is collected and processed by the Operator.

    1. The operator collects and processes the following types of Information:

      1. Personal data:

        1. Personal data provided by Users about themselves during the registration of the Personal Profile in the interface of the Service. Personal data may include, in particular, the User's name, date of birth, gender, phone number and/or email address.

        2. Information provided during the use of the Service, including information about education, marital status and other data available for editing in the Personal Profile.

        3. Other personal information, access to which the User provides to the Operator through websites or services of third parties, including during the authorization of the User in the Service.

      2. Non-personal information that is necessary for the operation of the Service.

        1. Additional data obtained when accessing the Service, which includes data about technical devices, the interaction of devices with the Service (including IP-address, type and version of the user's operating system, browser type, geolocation, Internet service provider), and the User's following actions within the scope of the Service provided;

        Information refers to personal data, on the condition that the Operator can identify the subject using this data.

      3. Other information about Users, the collection and/or processing of which is established by the agreement of use of the Service..

    2. By using the Services with a web browser that receives data from cookies, you agree to the collection and processing data from cookies for the purposes provided for in this Policy, and the transfer of data from cookies.

    3. It is prohibited for the User to provide personal data of third parties without having their consent to such transfer.

    4. According to the general rule, the Operator doesn't check the authenticity of the personal data given by Users and has no possibility to estimate the legal capacity of the User. In cases stipulated by the agreement on the use of the Service, the User is obliged to provide confirmation of the reliability of their personal data.

    5. The Operator does not control and is not responsible for the processing of Information by websites of third parties, to which the User can go through the links available on the Service.

  4. Purposes of collecting and processing Information.

    1. The Operator processes information about Users, including their personal data, to fulfill the Operator's obligations to Users regarding the use of the Service. The Operator collects and processes only that Information which is necessary for carrying out the obligations on the provision of the Service.

    2. The Operator may use the Information for:

      1. Identification of the party to the contract between the User and the Operator;

      2. Authorization/authentication of the User in the Service is performed by receiving a call or SMS message with a verification code to enter the Service with the help of a service provider and/or intermediary organizations providing services for sending SMS messages and making calls to the User's mobile device;

      3. Providing service features to users, developing, improving and creating new features according to the user’s feedback;

      4. Personalization of Service content and improvement of the user experience;

      5. Responding to requests from Users to the support service, informing Users about the features of the Service, and sending requests concerning the use of the Service;

      6. Marketing;

      7. Conducting statistical and other studies, based on anonymized data;

    3. To use the User's personal data for purposes not covered by this Policy, the Operator requests the User's permission for such use.

    4. The User understands and agrees that the personal data posted by the User in the personal profile may be shown in the publication of materials (content) as a result of using the Service and will be available to an unlimited number of people. The User agrees that they are eligible to display the User's personal data in the Services.

    5. The personal data specified by the User and other information uploaded by the User available in the Service is displayed to an unlimited number of people only for providing the relevant Service and personalization of the Users. This information is not intended for its collection and further distribution to third parties, except when such purpose is expressly stated in the conditions of the relevant Service.

    6. The operator does not handle special categories of personal data relating to race, ethnicity, political views, religious beliefs, health status, as well as biometric personal data.

  5. Processing Personal data

    1. Data is processed in accordance with applicable law.

    2. Data is not passed on to third parties, except in the following cases:

      1. The user has agreed to such transmission.

      2. The transfer is provided by applicable law.

      3. The transfer is made to enable the protection of the rights and legitimate interests of the Service and/or third parties in cases where the User violates the terms of the agreement of use of the Service.

      4. Personal data of the User including name, age, city and other data specified in the Personal Profile becomes available to all Users of the Service.

      5. Transmission at the request of state or other authorities to fulfill the requirements of the law.

    3. The User is hereby notified and agrees that the Operator can use and transfer the personal data of the third parties which are given by the User during the use of the Service, for realization of separate functions of the Service provided that the User guarantees presence of the permission of the third parties on such use and transfer.

    4. The User is hereby notified and agrees that when using the Service, it may receive data about the applications installed on the User's mobile device, and use them to implement certain functions of the Service.

    5. The User is hereby notified and agrees that the Operator can receive impersonal statistical data about the User's actions when using the Service and about the Service settings set by the User.

    6. The Operator collects, records, systematizes, accumulates, stores, clarifies (updates, changes), extracts, uses, transfers (distribution, provision, access), depersonalizes, blocks, deletes, destroys personal data of citizens of the Russian Federation using databases located in the Russian Federation. Personal data of Users is stored for the whole time of use of Personal Profile by a User and after its removal for the period determined in accordance with Federal Law 149-FZ, dated 27 July 2006, “On Information, Information Technologies and Information Security” and for the period determined in accordance with Federal Law 149-FZ until the objectives of processing of Personal Data are achieved or until revocation of consent to process personal data by a User and for the period determined in accordance with Federal Law 149-FZ. Processing of personal data shall be carried out using automatic facilities.

    7. Personal data is deleted by the Operator in accordance with Federal Law 152-FZ.

  6. Confidentiality of personal data

    1. Information related to personal data which has become known in connection with the implementation of employment relations, performance of the provisions of a civil law contract to which the subject of personal data is a party, and in connection with the provision of the Services by the Operator, constitutes confidential information and is protected by the current legislation of the Russian Federation.

    2. Persons who have access to the processed personal data have signed an obligation of nondisclosure of confidential information, as well as warned of the possible disciplinary, administrative, civil and criminal liability in case of violation of the rules and requirements of the current legislation of the Russian Federation in the field of protection of personal data.

    3. Persons who have access to processed personal data have no right to share personal data on the subject of personal data to a third party without the written consent of the subject, except when it is necessary to prevent threats to life and health of the subject of personal data, as well as in cases prescribed by Russian law.

    4. People granted access to personal data shall not disclose such data for commercial purposes without the written consent of the subject of personal data. Processing of personal data of subjects of personal data to promote goods, works, services in the market by direct contact with a potential consumer by communication means is allowed only with their prior consent.

  7. User rights

    1. Users have the right to:

      1. Have free access to information about themselves by accessing their personal pages within the Service provided with a username and password;

      2. Make changes by your own, additions to the information about yourself in the Personal profile of the Service, assuming these changes update the information;

      3. Delete the Information about yourself given in the Personal Profile of the Service. Deleting the Personal Profile and Information may result in the inability to use some functions of the Service;

      4. To receive, upon request, information from the Operator concerning the processing of their personal data;

  8. Data protection measures

    1. The Operator shall take all necessary and sufficient legal, organizational and technical measures to protect personal data of Users and third parties from unauthorized or accidental access, destruction, modification, blocking, distribution, as well as from other unlawful actions with them. Such measures include, in particular, internal audit of personal data collection, storage, and processing processes and security measures, including appropriate encryption and measures to ensure physical security of personal data to prevent unauthorized access to systems where personal data are stored.

  9. Concluding Provisions

    1. The present Policy, the relations between the User and the Operator appearing in connection with the application of this Policy, as well as issues not regulated by this Policy, shall be governed by the current legislation of the Russian Federation.

    2. Please send all questions regarding this Policy to the Support Team through the interface of the Service or to the following address: office 322, 111D, Shosse Kosmonavtov St., Perm, 614066, Love.ru LLC;

    3. In case of the need to withdraw consent to personal data processing, discovery of unlawful personal data processing or for other reasons, the subject of personal data, whose data is used unlawfully, must submit to the Operator a written application for removal of such personal data. The application must contain the full name of the subject of personal data, identification card number, a list of personal data that are illegally used in the recall posted in the services without the consent of the subject of personal data, the name of the User who posted the recall. Applications shall be sent to the address specified in p. 9.2. These terms of sending the application shall apply if there is no other procedure for sending the application by the subject of personal data in accordance with the provisions of applicable personal data laws.

    4. The current version of ProPolicy is available on the Service's website and on the Internet at: https://znakomstva.ru/agreement/privacy/.

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